Confirm orders automatically
Reach customers on WhatsApp after checkout, verify intent, and move confirmed orders forward faster.
Order confirmation and AI replies for e-commerce
Confirm orders on WhatsApp and let AI answer customer questions.
Rasil helps e-commerce businesses reduce bad orders, answer buyers faster, and connect business profile, product data, and customer questions in one system.
Feature one
WhatsApp order confirmation
Feature two
AI agent for customer questions
What powers it
Business profile + products + order data
Confirmation queue
Operational visibility without the noise
Live queue
#18421
Nour Home
890 MAD
Awaiting customer reply
#18418
Atlas Beauty
540 MAD
Edit request detected
#18412
Casa Active
1,120 MAD
Confirmed and ready
Session detail
Customer requested a quantity change
Escalation recommended
09:12 Confirmation message delivered on WhatsApp
09:16 Customer asked to reduce quantity from 3 units to 2
09:18 Order flagged for operator validation before dispatch
Confirmed
Declined
Edit request
Human handoff
Active sessions
128
Need review
14
Recovered edits
23
Shopify-first onboarding
WhatsApp order confirmation
AI agent for customer questions
Business profile and catalog grounding
Human handoff when needed
One inbox for the team
What Rasil does
Two clear jobs: confirm orders and answer buyers.
The product is not positioned as a vague automation layer. It solves two expensive e-commerce problems directly.
Answer questions with an AI agent
Respond to buyer questions about products, delivery, availability, and order status without forcing the team to reply manually every time.
Use real business context
Ground replies in your business profile, product catalog, and order data so customers get answers that are useful, not generic.
The business problem
Why e-commerce teams feel the pain immediately.
Bad orders and repeated customer questions both drain margin. Rasil is built to cut that waste.
Too many orders are still unconfirmed
Merchants lose time calling or messaging buyers manually, while fake, low-intent, or unreachable orders keep entering the fulfillment flow.
Customer questions slow down the team
Teams answer the same questions again and again about products, delivery, availability, and existing orders instead of focusing on sales and operations.
Business knowledge is disconnected from the chat
When product details, business info, and order context are not connected to the conversation, replies become inconsistent and customers lose confidence.
How it works
Connect the data, confirm the order, answer the buyer.
Rasil ties commerce data to the conversation so the customer gets a useful answer and the business gets a clearer next step.
01
Connect your store, products, and business profile
Rasil starts with the context your customers actually need: who you are, what you sell, and what they ordered.
02
Confirm orders on WhatsApp
Every new order can trigger a confirmation flow that helps filter low-intent demand before it wastes fulfillment time.
03
Let the AI agent handle buyer questions
The agent answers product and order questions using your actual business context, then hands off to a human when the conversation needs it.
What the AI agent uses
Better answers come from connected business context.
Rasil bridges the three data layers merchants need to answer customers properly.
Business profile
Store policies, delivery zones, payment options, working hours, and the details buyers usually ask before they trust the order.
Product catalog
Product names, variants, pricing, availability, and the information a customer needs before confirming a purchase.
Order context
Order status, confirmation state, edit requests, and the specific details tied to the customer conversation.
Business impact
Built to improve conversion quality and response speed.
The value is not abstract. It shows up in fewer bad orders, faster buyer replies, and more reliable sales operations.
Reduce fake and low-intent orders
Catch weak demand earlier so bad orders do not keep flowing into packing, dispatch, and support.
Increase confirmed order quality
Get clearer buyer intent before fulfillment and operate with more confidence on what should actually move forward.
Answer customers faster
Let the AI agent handle frequent product and order questions instantly instead of leaving every reply to the ops team.
Keep replies accurate
Use your business profile, product data, and order context to give customers grounded answers.
Bridge sales, support, and operations
One system handles confirmation, buyer questions, and human escalation instead of scattering them across tools.
Give the team one clear queue
Track confirmations, unanswered questions, and escalations from one place instead of rebuilding context across chats.
Integrations
Bring your store data into the conversation.
Rasil starts by syncing the systems that already contain the product and order truth.
Shopify
Available nowSync orders and product data into Rasil so order confirmation and customer replies start from real store context.
YouCan
Planned nextBring the same confirmation and AI-assisted support flow to merchants already running high-volume stores on YouCan.
WooCommerce
Planned nextConnect catalog and order context from WooCommerce so merchants can answer customers and confirm demand from one place.
Why businesses care
The product pays off when better answers lead to better orders.
Rasil helps merchants bridge buyer conversation, business information, and commerce data so the operation runs with less friction.
customer reply coverage
24/7
Handle order confirmations and repeated buyer questions even when the team is not actively online.
connected commerce inbox
1
Bring order confirmation and customer questions into one operating flow.
context layers
3
Business profile, products, and orders work together to shape better answers.
conversion confidence
Higher
Move faster on real demand and reduce friction between a buyer question and a completed order.
FAQ
Common questions before rollout.
The positioning is simple: order confirmation plus AI replies for customer questions, grounded in real business context.
What does Rasil actually do? +
Rasil helps merchants confirm orders on WhatsApp and uses an AI agent to answer customer questions using business, product, and order context.
What kind of questions can the AI agent answer? +
It is designed for common buyer questions around products, availability, delivery, payment, and order follow-up. When the answer needs a human, the conversation can be handed off.
Why focus on WhatsApp first? +
Because that is already where many merchants and buyers communicate. Rasil meets the customer in the channel they already use instead of adding more friction.
Which store platforms are supported? +
Shopify is the starting point. YouCan and WooCommerce are next so merchants can connect the same confirmation and customer-question flow across more storefronts.
How does Rasil improve business impact? +
It helps reduce bad orders, improve order quality before fulfillment, speed up customer responses, and turn more conversations into reliable completed sales.
Can operators still step in manually? +
Yes. Human handoff is built in. The AI agent should reduce repetitive work, not block the team from stepping in when needed.
Ready to move faster?
Show customers faster answers and give the business better orders to fulfill.
Book a demo to see order confirmation, AI replies, and connected business context working together.